From Gas Procurement to Customer Billing.

Operational Reality

Running a gas distribution business means managing supply procurement, interstate pipeline scheduling, behind-city-gate logistics, and retail customer billing—across multiple states, jurisdictions, and regulatory regimes.

Most utilities operate across several of these functions in different systems, with data reconciled manually between them.

When supply or compliance falls short, the consequences are regulatory and reputational.

What Trellis Offers Utilities & LDCs

SUPPLY - ETRM & PROCUREMENT

• Trading, risk, credit management, and controls (full ETRM capability)

• Integrated scheduling and actualization with EDI—manage nominations on multiple pipelines in one place, with real-time view of confirmed and scheduled quantities

• Track all supply positions on a single screen—physical and financial

• Counterparty management and credit controls

DISTRIBUTION & RETAIL CHOICE

• Generate or integrate demand forecasts, including weather data

• Supplier and customer portal for nominations, measurement, imbalances, and billing

• Supports retail choice, capacity release, and end-user transportation programs

• Automated enrollment and drop management

• Cost allocation across all customer classes

• Billing and tax functions for all counterparty types—from simple residential to complex industrial

• Balancing, OFO/EFO management, curtailment, penalties, and cashout calculations

REGULATORY COMPLIANCE

• FERC reporting and NAESB standards compliance built in

• SOX controls and SOC certification

• Full audit trail across all transactions and data changes

• Multi-state, multi-jurisdiction rules engine—different tariff structures and regulatory requirements handled natively

The Key Difference

No other platform handles this level of jurisdictional and billing complexity out of the box.

Featured Case Study

Duke Energy operates across 5 states, 10 operating areas, serving 1.6 million customers—with 60+ pipeline integrations and 1,500+ billing types, all managed within a single Trellis deployment.

CHALLENGE

Replace an end-of-life custom system for gas procurement, scheduling, and behind-city-gate operations, supporting 5 states and multiple regulatory jurisdictions.

SOLUTION

Trellis deployed as an integrated, web-based platform with cloud scalability, configured for multi-state and multi-jurisdiction operations.

DEPLOYMENT AT SCALE

• 5 states

• 10 operating areas

• 1.6 million customers

• 18 pipelines

• 60+ integrations

• 1,500+ billing types

OUTCOME

Steadily expanded deployment since 2017. Duke Energy recommends the platform to its counterparties. 

Ready to see what Trellis can do for you?